Privacy Policy

Privacy Policy

Last updated: 03/12/24

 

BY USING ANY OF OUR ONLINE SERVICES OR VISITING ANY OF OUR FACILITIES, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE ANY OF OUR ONLINE SERVICES, VISIT OUR FACILITIES, OR SUBMIT PERSONAL INFORMATION TO US IN ANY MANNER.

 

Thank you for visiting Courtside Fitness. This Privacy Policy (“Policy”) explains our collection, use, and disclosure of information about you when you use the Courtside Fitness website (the “Site”), or certain services of our Courtside Fitness clubs (the “Services”). By visiting this Site or otherwise providing us with your information by using our Services, you agree to be bound by the terms of this Policy.

 

We want to assure you that Courtside Fitness takes privacy matters very seriously and is committed to protecting your privacy. Therefore, we are providing this Policy to explain our privacy practices and the choices you can make about the way your information is collected and used.

 

This Privacy Policy governs your interactions with us via our Website and Services, as well as in any context where it is referenced. However, it is not applicable to external third-party sites, mobile applications, or services that might have links leading to or from our Website and Services. We advise you to consult the privacy policies of these external platforms to acquaint yourself with their specific privacy protocols.

 

TERMS OF USE

Your use of the Site or the Services, along with any matters concerning this Policy, are subject to the then-current Terms of Use of Courtside Fitness, which can be found on our website.

 

PRIVACY POLICY UPDATES

We retain the authority to amend or update this Policy at any given time without advance notice, by publishing an updated version of the Policy on the Site. Should there be significant alterations to this Policy, we will inform you through a prominent notification on our homepage, or by direct communication via email or through your account. In instances where we intend to use information previously gathered from you in a manner that significantly diverges from the purposes outlined in the Policy version that was applicable at the time of collection, we will seek your explicit consent. By continuing to use the Site or any Courtside Fitness facility after amendments to this Policy have been made, you consent to the terms of the updated Policy. The date mentioned above reflects the most recent modifications to this Policy.

 

INFORMATION WE COLLECT 

We gather information either directly provided by you or received on your behalf. Opting to share specific details enables you to utilize various functionalities or services offered by the Site or the Services, including making purchases, joining our clubs, paying membership dues, requesting details, communicating with us via text message or through our mobile app, completing an employment form, participating in a sweepstakes, logging into exercise equipment with your membership keytag, or reaching out to us in other ways.

 

We might merge the information collected through the Site and Services with data from our business records. This amalgamated or anonymized data—crafted into statistics that don’t identify individuals or stripped of unique identifiers to prevent linkage to any individual—may be used and disclosed at our discretion.

 

While you have the liberty to withhold certain information, this decision may restrict your access to specific services or features available on the Site or through the Services. Courtside Fitness, its parent, subsidiaries, affiliates or assigns also monitor the fitness facility and property by means of audio/video surveillance, and as a result may collect video and audio recordings of you.

 

INFORMATION YOU GIVE US

Categories of information we collect from you include:

 

• Identifying information (such as name, phone number, e-mail address, mailing address, corporate or educational

affiliations, photograph, contact information, and billing information).

• Protected classification characteristics under state or federal law (such as age and gender).

• Commercial information (such as your transaction history with us).

• Workout and machine usage information.

• Account information such as username, password, unique user ID, and communication preferences.

• Credit card or banking information.

• Reviews and comments.

INFORMATION WE COLLECT AUTOMATICALLY

• We and partners working on our behalf may use log files, cookies, or other digital tracking technologies to collect information from the device you use to interact with our Site.

• Information we collect automatically includes:

• Device information, including your computer’s IP address, the address of the web page you were visiting when you accessed our Site, the name of the operating system installed on your computer, the name and version of the browser you are using and the date and time of your visit.

 

• Analytical information, including details about your interaction with our website, app, and electronic newsletters.

• Diagnostic information, including web traffic logs.

• Advertising information, including special advertising and other unique identifiers that enable us or third parties working on our behalf to target advertisements to you. Please be aware that our advertising partners may collect information about you when you visit third-party websites or use third-party apps. They may use that information to better target advertisements to you on our behalf.

• We create business records when you make purchases or otherwise interact with the Site.

 

INFORMATION WE COLLECT FROM THIRD-PARTIES

We may also collect information from other sources such as:

 

• Corporate affiliates, parent companies, subsidiaries, and affiliated entities of Courtside Fitness.

• Social media platforms. If you use a social media platform login to access our Site, you will share certain information from your social media account with us including, for example, your name, email address, photo, list of social media contacts, and any other information that may be or that you make accessible to us when you connect your social media account to your services account. The specific information transferred depends on your security settings and the privacy policy of your social media network.

• Joint marketing partners.

• Publicly available databases.

• Exercise equipment manufacturers.

• Credit reporting agencies, when you apply for membership using a credit card.

• Third-party marketing partners, when they share information about your interaction with advertisements that we place on third-party websites or your interaction with our Sites.

• Banking verification services & financial institutions. We may use financial institutions to link and verify the bank account information maintained by your financial institutions. This bank account information may include account and routing numbers and related personal information. By providing us or these financial institutions with your personal and banking information, you grant us and these institutions the right, power, and authority to act on your behalf to access, transmit, and receive such information from the relevant financial institutions. You agree to your personal and banking information being transferred, stored, and processed by the terms of these financial services, which may be amended from time to time.

• If you choose to invite others to the Site or Services, we will collect both your name and the names, email addresses, and/or phone numbers of those you invite in order to send an invitation email or text message and subsequently follow up with them. You agree that you will obtain the other person’s consent before giving us their contact information. You also agree that you will not send us the contact information of a minor. We will notify the individuals you invite that their contact information was provided to us by you in the invitation communication.

 

HOW WE USE INFORMATION

By submitting your information to us, you consent to our collection, utilization, and disclosure of that information as described in this Policy.

 

Your information may be used for the purposes listed below:

 

• To facilitate your access to the Site and our Services, including managing your membership and providing you with updates on our terms and policies.

• To occasionally send you newsletters, emails, or other communications containing information on sales, promotions, news about Courtside Fitness (or our partners’) new products and services, requests for your feedback, or other content we believe may interest you, in line with applicable laws.

 

• To address any queries or requests from our customers.

• To manage and promote corporate partnerships related to the Services.

• To offer you customized products or services.

• For internal purposes such as organizational analysis or development, including data analysis to enhance the efficiency of our Site or Services, improving our existing offerings, creating new products or services, understanding member preferences, and assessing the success of our promotional activities.

• To prevent fraud and ensure the security and safety of our Site and Services by identifying harmful or unauthorized activities.

• To adhere to legal obligations, including responding to legal orders like warrants or subpoenas, complying with regulatory or law enforcement requests, and meeting other legal requirements.

• For any other purpose for which you give your permission.

 

HOW WE SHARE INFORMATION

Courtside Fitness commits to only sharing, exchanging, leasing, selling, or otherwise transferring your information for purposes detailed in this Policy (including your State and EU Privacy Rights) or as mandated or allowed by law.

 

Here are the types of entities with whom your information may be shared:

 

• Service Providers: Your information may be shared with third parties acting on our or our members’ behalf, providing services such as sales systems, hosting, data management and storage, analytics, sweepstakes management, banking verification, and member benefits and retention services for Courtside Fitness.

• Corporate Affiliates: Information may be exchanged within our corporate family, including parent companies, subsidiaries, and affiliates of Courtside Fitness.

• Law Enforcement: In cases where it is legally obligated or permitted, your information may be disclosed to law enforcement agencies (for instance, complying with a court-issued subpoena).

• Corporate Partners: In connection with certain third-party partnerships offering special deals for the Services, we might share your information to help promote and manage these offers.

• Third-Party Marketing Partners: Your information may be shared with third parties for their marketing purposes, consistent with applicable laws, particularly if we believe their products or services might interest you. For Canadian residents, such sharing occurs only with your consent to receive marketing communications. Upon opting out of our marketing communications, we cease sharing your information for marketing by third parties. We collaborate with entities aiding in our Services’ advertisement, including those utilizing cookies and tracking technologies for advertising personalization, retargeting, and efficacy assessment.

• Social Media Platforms: Engaging with us on social media platforms allows those platforms to gather data about you and your interactions with us. Interactions with social media features on our Sites (like clicking a “like” button) could make the activity visible to the platform and your network. The privacy settings on the respective social media platform govern this sharing.

• Business Transfers: In the event of a change in Courtside Fitness’s ownership or corporate structure, such as through mergers, acquisitions, asset sales, or changes in control, your information may be part of the assets transferred to the new entity. The privacy practices of the acquiring or merged entity might differ from those described in this Policy.

 

YOUR OPTIONS AND RIGHTS REGARDING
YOUR INFORMATION

• Your Account: To revise your account details, kindly navigate to your account settings page if applicable.

• Opting Out of Marketing Communications: Should you prefer not to receive promotional materials from us, or if you wish to be excluded from future email advertisements, please reach out to us. Be aware that any promotional emails sent by us will contain an option for opting out of subsequent email communications. Opting out of our marketing communications does not automatically exclude you from receiving marketing materials that your email address has been associated with as described in this Policy. Furthermore, you might still receive non-specific mailings addressed to “Resident” or similar. To stop these general mailings, please consult with your local postal service.

 

• Ad Choices: You have the ability to control the collection of information for online advertising purposes.

• Cookies can be disabled through the settings menu of your browser or mobile device. Your mobile device might also offer the option to deactivate advertising features. It’s important to note that since our Services rely on cookies for certain functionalities, disabling cookies might also affect the availability of some aspects of our online services.

• The following industry organizations offer opt-out choices for companies that participate in them: the Network Advertising Initiative, the Digital Advertising Alliance, and the European Interactive Digital Advertising Initiative.

• You may contact us directly.

• Should you decide to utilize these preference settings, please understand that you may continue to encounter advertisements; however, these ads will no longer be tailored to your interests. Moreover, activating these settings does not inhibit other entities from presenting you with customized advertisements.

• Be mindful that if you choose to remove your cookies, this action might also eliminate your preferences regarding opt-outs.

• Location-specific Rights: Depending on where you reside or your geographical location, you might be entitled to specific rights concerning your personal data. For detailed information pertinent to your region, refer to the section titled “Privacy Disclosures for Specific Jurisdictions” provided earlier in this document. To enact any of these rights, we encourage you to get in touch with us.

 

Links to Other Websites

Our online or Mobile App services may contain links to digital properties operated by others. Each of those maintains its own policies about the collection, use, and security of personal information. Courtside Fitness is not responsible for how others use your personal information. Before providing personal information to any other digital property, you should read its privacy policy and terms of use and ensure they are acceptable to you. Notwithstanding any content on our online services indicative of the contrary, the Company makes no endorsement of or representation about any such third-party properties, or any information, software, or other products or materials found there, or any results that may be obtained from using them.

 

If you decide to access any digital property linked to in our online or mobile app services, you do so entirely at your own risk. Courtside Fitness does not guarantee that you will receive an alert when you leave the online or mobile app services provided and monitored by Courtside Fitness, and it is your responsibility to determine when you have left Courtside’s online or mobile app services. We recommend that you review any third-party digital property’s privacy policies before submitting any information. Courtside Fitness assumes no responsibility for, and shall not be liable for, the privacy, terms of use, or other policies of any third-party digital property, any damage to, or viruses that may infect your computer equipment or other property, or for any loss or corruption of data resulting from any third-party digital property navigated to or accessed from links hosted on or contained in our online or mobile app services.

 

DATA RETENTION

We will maintain your personal data for a duration deemed necessary to furnish the services you have requested, for marketing objectives unless you withdraw consent as outlined in our Policy, or as sanctioned or mandated by prevailing laws. Your personal information will be preserved and utilized as required to fulfill our legal responsibilities, settle disputes, and uphold our agreements. The practical application of this policy will differ across various categories of data, and in determining our strategy, we consider the continuous requirements of business or legal matters related to the information, such as concerns pertaining to taxation, health and safety regulations, and potential or ongoing disputes or inquiries.

 

SECURITY

Ensuring the security of all collected information is paramount for us. To safeguard the data we gather, we employ an integrated approach that includes physical, technological, and administrative measures aimed at preventing loss, misuse, unauthorized disclosure, alteration, or destruction of information. It’s important to acknowledge, however, that the nature of the Internet means that no data transmission can be guaranteed as entirely secure. Consequently, despite our rigorous efforts to protect your personal information, Courtside Fitness cannot guarantee its absolute security during transmission. Therefore, any information you transmit to us is done at your own risk.

 

USE OF THE SITE OR SERVICES BY MINORS

This website is designed for commercial purposes and is intended for use by individuals who are at least 18 years of age. If you are under 18, you are not permitted to use this Site or the Services without the prior consent and supervision of your legal guardians. Courtside Fitness does not permit membership to individuals under the age of 13 and does not intentionally gather information from anyone below this age threshold.

 

Personal Information Related to Children: A Note for Parents or Legal Guardians

Courtside Fitness and its affiliates do not intend to, or knowingly, collect any personal information of children under the age of 12, except in the limited cases where a parent or guardian purchases in house childcare services for a minor under the age of 12 and, on behalf of such minor, provides certain identifiers such as the child’s name or allows the photographing of such minor to facilitate the minor’s use of such services. If we become aware of a child under the age of 12 providing personal information directly, we will attempt to delete that information. If your child under the age of 12 has provided personal information to us, please contact us so it can be deleted. We also do not knowingly sell or share for targeted advertising any Personal Data of minors under the age of 17.

 

INTERNATIONAL TRANSFER AND APPLICABLE LAW

For users accessing the Site or the Services from outside the United States, please be informed that any information you submit will be transmitted to and processed within the United States by Courtside Fitness and/or its affiliated entities for the purposes outlined in this Policy. It’s important to note that the legal frameworks in other countries might grant local government agencies the authority to request access to your personal data.

 

SPECIAL INFORMATION FOR JOB APPLICANTS

When you apply for a job with us, we may collect information from you, including:

 

• Information you provide in connection with your application.

• Information that you make available in your social media accounts.

• Information about you that is available publicly.

• Information that you authorize us to collect via third parties, including former employers or references.

 

In some cases, you might choose to apply for a job with us via a third-party service that advertises our job posting. It’s important to understand that we do not control the privacy protocols of these external services. Please review their privacy policies carefully prior to submitting your application materials.

 

Acceptance of Privacy Terms and Conditions

Your access to and use of the Courtside Fitness’ Facilities and our online or mobile app services is subject to this Privacy Policy and all applicable laws. Your use of our Facilities is further subject to the rules set forth in any membership or other services agreement that you sign with us and any rules that are posted in our Facilities, and your use of our online or mobile app services is further subject to the Terms and Conditions. By accessing and using our Facilities or browsing the online or mobile app services, you accept, without limitation or qualification, this Privacy Policy.
 

PRIVACY OFFICER CONTACT INFORMATION AND PROCEDURE FOR HANDLING REQUESTS

If you have any inquiries or concerns regarding our privacy practices, we encourage you to reach out to our dedicated Privacy Officer at the following address:

Courtside Fitness Headquarters
Attention: Privacy Officer
1907 Lake Landing Dr.
League City, TX 77573

Email: privacy@CourtsideFitness.com

 

Your questions and concerns are important to us, and our Privacy Officer is here to assist you with any matters related to privacy.